Clear expectations make for better service.
Website prices are guide or “from” prices unless expressly confirmed otherwise. The final price may depend on property size, condition, access, parking, congestion charges, specialist tasks and other requirements discussed before the service.
The existing business terms state that most cleans require at least 24 hours notice to cancel, while some contracted regular domestic services require longer notice. The specific cancellation term should be confirmed with the booking.
Customers are responsible for providing safe, reasonable access to the property and for advising of parking, permits, congestion charges or access restrictions that may affect the service.
The agreed service scope should be confirmed before work begins. Additional tasks requested on the day may require extra time and cost.
Questions about service terms can be sent to info@pristinecleanlondon.co.uk.